Providing more low-value care does not lead to higher patient experience ratings – “New study challenges the assumption that offering patients more tests and procedures will lead to higher patient experience ratings”.

Providing more low-value care doesn’t lead to higher patient experience ratings – University of Chicago Medical Center

Original Study: Association of Low-Value Care Exposure With Health Care Experience Ratings Among Patient Panels – JAMA Internal Medicine

Commentary on Twitter

New work led by @sanghavi_prachi w/ @A_Schwa & Alan Zaslavsky

We asked do PCPs w/ more wasteful practice patterns get better patient ratings?

Answer is no. No they don't

This should allay overblown concerns about pt experience measures leading us to satisfy patients to death https://t.co/cosXvLA6Ql

— Michael McWilliams (@JMichaelMcW) May 28, 2021